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Awards
and Inspections: the pain and the prizes
Martin Lewis, London Borough of Newham
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Benchmarking
Policy Units: two recent studies
Brian Duncan, East Lothian Council and Carrie Burton, Crawley Borough
Council
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Best
Value Canadian Style: continuous improvement and quality in local government
service delivery
Bob Robertson, Maple Ridge, Canada |
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Commissioning
Local Authority Work and Services
Stephen Bailey, CIPFA |
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Comparative
Practice in Social Inclusion
Beverley Taylor, Manchester City Council and Mike
Thomson, Clackmannanshire Council
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Comparing
Practice in Best Value Reviews
Roger White, Aberdeenshire Council and Bob Darbourne, East Devon District
Council
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Comparing
Practice in Reporting Performance to the Public
Janice Gibson, East Renfrewshire Council
and Simon Willson, Milton Keynes Council
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Crossing
Swords with Cross-Cutting Performance Indicators: where to cut and who to cross …
Ian
Waterston, Audit Commission
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Getting
Challenge Right
Brendan
McCarron, McCarron Heal Consultants
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Implementing
Community Planning – the Role of Partnerships
Dave Roberts, Perth & Kinross
Council
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Local
Government’s Relationship with Parliament and Committees
Bristow Muldoon
MSP,
Local Government Committee
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Making
Partnerships Work Martin Lewis and Roger Backhouse, London Borough of Newham
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The
Scrutiny Role for Members and Officers
Sue Charteris, DETR
Local Government Modernisation Team
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Turning
Round the Oil Tanker: benchmarking the policy service – the Redbridge model
Neil Shaw, London Borough of Redbridge
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Using
Consultation to Develop Policy
Simon Atkinson, MORI
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Using
Information Technology to Improve the Quality of People’s Lives
Ivan Condon, Stirling Council
and Chair of SOCITM Scotland
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