1999 Conference Papers

The following is a list of papers from our Annual Conference held at  Heriot Watt University in Edinburgh.  

It is possible to obtain this in pdf, however the file is 6.8Mb and is currently too large to hold on our site.

Non-members can purchase copies by contacting the Network Administrator.

PLENARIES

	Bridging The Skills Gap    Hamish Davidson, Partner with PriceWaterhouseCoopers
	Modernising Government - The Next Steps    Peter Kilfoyle MP
	Performance Reporting    Bob Darbourne, Stroud District Council and Carol Grant, Communications Consultant
	The Government's Modernising Agenda    Adrian Barker, IDeA; Veronica Moore and Kevin Ambrose, Local Government Consultants

WORKSHOPS

	Benchmarking - Good Value Or A Waste Of Time?    Paul Brazier, West Dorset District Council
	Best Value: Where Are We? Where Are We Going?    Adrian Barker, IDeA
	Challenging The Policy Function - Benchmarking For Local Government    Andrew Winfield, Local Government Benchmarking Reference Centre
	Community Development/Empowerment    Steve Collins and Robert Wilkinson, London Borough of Waltham Forest
	Competitiveness - The Cruelest C?    Stephen Bailey and Penny Blundell, CIPFA
	Developing Quality Of Management Indicators For Local Government    Philippa Lynch, Audit Commission
	Fear Of Flying: The True Story Of One Best Value Pilot    John Briggs, Welwyn Hatfield Council
	Focus Groups - An Insight Into The Black Art    Andrew Sills, Community Consultants Limited
	Measuring The Future: Performance Indicators For Sustainability    Martin Fodor, Bristol City Council
	"Nobody Expects The Spanish Inquisition" - Strategies For Undertaking Reviews In A Hostile Climate    Kevin Ambrose, Local Government Consultant
	Performance Appraisal - The Practical Issues    Maggie Maclean, Clackmannanshire Council
	Promoting Continuous Improvement    Maria Greenwood, Manchester City Council
	Self-Assessment - What It Can Do For You    Nigel Millar, Quality Scotland
	The Good, The Bad And The Average: Personal Reflections On The Art Of Performance Measurement In Local Government    Robin Kidson, Bristol City Council
	TQM As A Method - Leading To Change    Francis Martineau, London Borough of Newham
	Two Focus Groups And A Citizen's Panel, Please    Paul Vittles, RBA Research
	Urban Regeneration    Emmanuelle Filsjean, London Borough of Brent
	Using Benchmarking To Assist The Implementation of Best Value: Dawning Database, A Practical Tool    Andrew Lewis, District Audit, Cardiff